1. Acceptance of Terms

 

By accessing and using the Masculine Mane website ("Website") and purchasing our artisan soap and beard products ("Products"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Website or purchase our Products.

These Terms constitute a legally binding agreement between you ("Customer," "you," or "your") and Masculine Mane ("Company," "we," "us," or "our").

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2. Description of Products and Services

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Masculine Mane specializes in handcrafted, artisan soap and beard care products. All products are:

• Handmade in small batches

• Made with natural ingredients

• Created to order to ensure freshness and quality

• Subject to natural variations in appearance, scent, and texture

Product Information:

• We strive to display accurate product descriptions, images, and pricing

• Colors and appearance may vary slightly due to handmade nature and screen display differences

• Ingredient lists are provided for reference but may be subject to change

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3. Ordering and Payment

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Order Acceptance:

• All orders are subject to acceptance by Masculine Mane

• We reserve the right to refuse or cancel orders at our discretion

• Order confirmation does not guarantee product availability

Pricing:

• All prices are listed in U.S. dollars

• Prices are subject to change without notice

• Applicable taxes and shipping charges will be added at checkout

• We reserve the right to correct pricing errors

Payment:

• Payment is required at time of order

• We accept major credit cards, debit cards, and other payment methods as displayed at checkout

• Payment processing is handled securely through our payment providers

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4. Processing and Shipping

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Processing Time:

• Orders require 3-5 business days for processing and fulfillment

• Orders ship the next business day after processing

• Custom or special orders may require additional time

Shipping:

• Shipping costs are calculated based on weight, destination, and selected method

• Customer is responsible for providing accurate shipping information

• Risk of loss transfers to customer upon shipment

• We are not responsible for delayed, lost, or damaged packages once shipped

Delivery:

• Delivery timeframes are estimates and not guaranteed

• Customer is responsible for being available to receive shipments

• Additional charges may apply for redelivery attempts

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5. Return and Refund Policy

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No Returns or Exchanges: Due to the nature of our personal care and hygiene products, we do not accept returns or exchanges for any reason. All sales are final. This policy is in place for health and safety reasons to protect all our customers.

Damaged, Incomplete, or Incorrect Orders: If your order arrives damaged, incomplete, or incorrect, you must contact us within 3 business days of delivery at richbeard@masculinemane.biz with:

• Your order number

• Clear photos of the issue

• Description of the problem

We will review your claim and, at our discretion, may offer:

• Replacement of damaged or missing items

• Refund for incorrect items

• Store credit for future purchases

No Refunds: We do not offer refunds for:

• Change of mind or preference

• Scent or texture preferences

• Natural variations in handmade products

• Products used or opened by customer

• Products damaged due to improper storage or handling

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6. Product Safety and Use

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Skin Sensitivity:

• Perform a patch test before using any new product

• Discontinue use if irritation occurs

• Consult healthcare professionals for skin concerns

• Not recommended for children under 3 years old

Ingredient Disclosure:

• Full ingredient lists are provided for all products

• We are not responsible for allergic reactions to disclosed ingredients

• Customers with known allergies should review ingredients carefully

Product Storage:

• Store products in cool, dry place away from direct sunlight

• Natural products may change in appearance over time

• Use products within recommended timeframe for best quality

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7. Intellectual Property

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Trademarks:

• "Masculine Mane", "Mane and Majesty Premium Brands" and related logos are trademarks of our company

• Unauthorized use of our trademarks is prohibited

Content:

• All website content, including text, images, and designs, is protected by copyright

• You may not reproduce, distribute, or use our content without permission

• Product reviews and feedback become our property upon submission

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8. User Conduct

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Prohibited Activities:

• Attempting to gain unauthorized access to our systems

• Using our website for illegal or fraudulent purposes

• Posting false, misleading, or defamatory content

• Interfering with website functionality or security

Account Security:

• You are responsible for maintaining account security

• Notify us immediately of unauthorized access

• We are not liable for losses due to unauthorized account use

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9. Privacy and Data Protection

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Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

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10. Disclaimers and Limitations

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Product Disclaimers:

• Products are sold "as is" without warranties beyond those required by law

• We make no medical claims about our products

• Individual results may vary

Limitation of Liability:

• Our liability is limited to the purchase price of products

• We are not liable for indirect, incidental, or consequential damages

• Some jurisdictions do not allow limitation of liability, so these limits may not apply to you

Force Majeure:

• We are not liable for delays or failures due to circumstances beyond our control

• This includes natural disasters, government actions, or shipping carrier issues

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11. Indemnification

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You agree to indemnify and hold harmless Masculine Mane from any claims, damages, or expenses arising from:

• Your use of our products

• Your violation of these Terms

• Your violation of any third-party rights

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12. Governing Law and Jurisdiction

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These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Texas.

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13. Contact Information and Customer Service

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For questions about these Terms or our products, contact us:

Masculine Mane
Email: richbeard@masculinemane.biz
 

14. Severability

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If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

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15. Entire Agreement

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These Terms, together with our Privacy Policy and Shipping Policy, constitute the entire agreement between you and Masculine Mane regarding your use of our website and purchase of our products.

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16. Changes to Terms

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We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after changes constitutes acceptance of the modified Terms.

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Notice of Changes:

• Significant changes will be communicated via email or website notice

• We encourage you to review these Terms periodically

By placing an order or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Thank you for choosing Masculine Mane for your grooming needs.

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Effective Date: 09/01/2025

Last Updated: 09/15/2025