At Masculine Mane, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our artisan soap and beard products.

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1. What Information We Collect

We may collect the following types of personal information:

Information You Provide Directly:

• Name and contact details (email address, phone number, mailing address)

• Billing and shipping addresses

• Payment information (processed securely through our payment processor)

• Order history and preferences

• Messages sent through our contact forms

• Newsletter subscription information

• Account registration details

• Product reviews and feedback

Information Collected Automatically:

• IP address and browser information

• Website usage data and navigation patterns

• Device information (type, operating system)

• Cookies and tracking data

• Location information (general geographic area)

 

2. How We Collect Information

We collect your personal information through various methods:

• Online Orders: When you purchase our artisan soaps or beard products

• Account Creation: When you register for an account on our website

• Contact Forms: When you send us inquiries or customer service requests

• Newsletter Signup: When you subscribe to our email updates and promotions

• Website Analytics: Through cookies and tracking tools as you browse our site

• Social Media: When you interact with our social media pages

• Customer Reviews: When you leave feedback about our products

 

3. Why We Collect Personal Information

We use your personal information for the following purposes:

• Order Processing: To fulfill your orders, process payments, and arrange shipping

• Customer Service: To respond to your inquiries and provide support

• Marketing Communications: To send newsletters, promotions, and product updates (with your consent)

• Website Improvement: To analyze website performance and enhance user experience

• Legal Compliance: To comply with applicable laws and regulations

• Fraud Prevention: To protect against fraudulent transactions and security threats

• Product Development: To understand customer preferences and improve our soap and beard product offerings

 

4. How We Store, Use, Share, and Disclose Information

Storage and Security:​

• We retain your information only as long as necessary for the purposes outlined above

Sharing and Disclosure: We may share your information with:

• Service Providers: Shipping companies, payment processors, and email marketing platforms

• Legal Authorities: When required by law or to protect our rights and safety

• Business Transfers: In the event of a merger, acquisition, or sale of our business

• We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

 

5. How We Communicate With You

We may contact you through:

• Email: For order confirmations, shipping updates, newsletters, and promotions

• Text Messages: For order updates (if you provide your phone number)

• Mail: For shipping and promotional materials

Opt-Out Options:

• Unsubscribe from marketing emails using the link in any email

• Adjust your account settings if you have registered an account

 

6. Cookies and Tracking Tools

Our website may use the following tracking technologies:

Types of Cookies:

• Essential Cookies: Required for website functionality and security

• Analytics Cookies: To understand website usage and improve performance

• Marketing Cookies: To provide relevant advertisements and track campaign effectiveness

Third-Party Services: We may use services such as:

• Google Analytics for website analytics

• Facebook Pixel for advertising

• Email marketing platforms for newsletter delivery

You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.

 

7. How to Withdraw Consent and Manage Your Information

You have the right to:​

• Withdraw Consent: Opt out of marketing communications at any time.

 

8. Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website with a new "Last Updated" date

• Sending email notifications for material changes

• Providing notice through our website or other appropriate means

 

9. Contact Information

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

For privacy-related concerns, you may also contact us at: privacy@masculinemane.com

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Effective Date: 9/15/2025

Last Updated: 9/01/2025